At Escarelle, we aim to provide a secure, simple, and reliable shopping experience for all our customers.
1. Payment Methods
You can complete your purchase securely through our website using the available online payment methods.
Credit card and online payment transactions are processed through secure payment infrastructure. The order amount will be charged at the completion of your order.
2. Order Confirmation
After your order is successfully placed, an order confirmation email will be sent to the email address provided during checkout.
Please ensure that your contact information, delivery address, and email address are entered correctly.
3. Delivery
Orders are prepared and shipped after payment confirmation. Delivery times may vary depending on product availability, destination country, courier service, and customs procedures.
Escarelle will make reasonable efforts to process and dispatch orders as quickly as possible.
4. Shipping Address
The customer is responsible for providing a complete and accurate delivery address. Escarelle is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
5. Damaged Packages
Please check your package upon delivery. If the package appears damaged, opened, or defective, please do not accept the delivery and request a damage report from the courier company.
If you notice any issue after delivery, please contact us as soon as possible at info@escarelle.it.
6. Contact Information
Company: Escarelle S.R.L.
Address: 22100 Como, Milano, Italy
Phone: +965 505 41222
Email: info@escarelle.com